Comprehensive IT Services
Boost Your Business with our IT Services
Let us do what we do best so you can focus on what you do best.
We have over 20 years IT experience providing services to many industries including hospitality, education, retail and construction. Our wide range of experience creates the perfect combination to support any customer in the Small and Medium Business market as well as home user.
Robust Security Measures
Cloud Computing Solutions
Custom Software Solutions
Expert Guidance on IT Strategy
Years Of experience
Who We Are
Maximize Efficiency in Your Business with Our IT Solutions
Hawkins IT solutions is an Australian owned and operated business located in Coomera on the Gold Coast.
We provide IT solutions to home and small business customers. Including on-site and remote support, cloud server solutions, technical support, managed services, remote monitoring and much more.
Modern Features & Assistance
Fuel Efficiency with Streamlined IT Solutions
01
Managed IT Services
Are you spending too much time fixing your computers and not enough time doing what you got into business to do? Wouldn’t you rather someone take care of the IT problems for you? Our managed services packages can be tailored to suit your business needs so you only pay for what you need not a one size fits all package.
02
Network Security
Do you know what services inside your network are accessible from the outside world? Hackers are always on the lookout for new targets and an open port on your firewall is all it can take. We can help lock things down to make it harder for these potential intruders
03
Virus and Spyware Removal
You never can be too careful when it comes to viruses and malware, we can provide you with the best in class anti-virus and anti-malware software for both your home pc or your entire company network.
04
Custom Software Solutions
We are now offering fleet vehicle GPS tracking. One of our clients needed a better way to track their vehicles in remote QLD, we designed and implemented a custom-built solution that allowed real time tracking at a fraction of the cost of the current system all while providing a more robust and reliable experience.
05
General Repairs and Maintenance
Unsure what the noise is that your computer or server is making? or is your device not running quite like it once did. You may have some failing hardware that needs to be replaced to get things back up to speed
06
Backup Solutions
When is the last time you backed up your photos or checked your backups are still working from when they were first set up? Some files are irreplaceable and a good backup strategy is always a good idea for those unexpected hard drive failures. Already have a backup but not sure how to recover your files (or your whole server) we can help with that too
07
Web Development
Just starting a new business and need a website or need that old out-dated website updated? We can provide you with a professional looking website that you can easily update yourself
Elevate Your Company
We do things differently, we know your IT needs are different from the next persons.
We work closely with our clients to find the best solution to fit their needs.
We believe that IT should work for you not create extra work for you.
Let us take care of your IT needs.
Solutions
Optimize Operations with IT Expertise
Leave all the hard work to us, we’ll get everything connected and running smoothly so you can focus on doing what you do best. Here is a little more about some of the services we offer.
IP Address We All Have One, What Does Yours Say About You
What Is An IP Address: An IP Address is a unique string of numbers that allows computers to talk to each other over the internet, it also identifies your home or business when using the internet. There are several types of IP Addresses, IPv4 and IPv6, each of these...
Wireless Network Mapping
What Is It? Wireless network heat mapping allow you to visualise where you do and do not get WiFi coverage, how strong the signal is and can help you to improve your WiFi coverage. This is important for both home and business users alike. How many times have you...
Is Your Website Slow To Load, Our’s Was
Expectation vs Reality Did you know the average website load time in 2018 was around nine seconds on desktops and 22 seconds on mobile devices however most users are expecting less than three seconds? How many times have you browsed to a site only to close it before...
Our Rates
We display our rates on our website to ensure complete transparency. By providing upfront pricing, we empower our customers to make informed decisions with confidence, fostering trust and clarity every step of the way.
Remote Support
Remote IT support offers fast, efficient assistance without the need for on-site visits. It saves time, costs, and allows for quick issue resolution. With remote support, businesses can access expert help anytime, maintain productivity, and minimize downtime, all while enjoying greater flexibility and scalability.
$3 Per Minute
No minimum time.
On-Site Support
On-site IT support provides hands-on assistance by having technicians physically present at your location. This approach is ideal for resolving complex hardware issues, setting up infrastructure, or handling tasks that require in-person expertise. It ensures a personalized service experience, and a comprehensive understanding of your unique IT environment.
$4 Per Minute
Minimum 1 hour, travel charges may apply.
After Hours Remote Support
After-hours remote IT support ensures your business stays operational outside regular working hours. It provides critical assistance for urgent issues, minimizing downtime and addressing emergencies promptly. With 24/7 availability, your systems remain secure, and your team can maintain productivity, even during unexpected challenges.
$5 Per Minute
Minimum 1 hour.
Managed IT Solutions
A tailored managed IT solution offers customized support designed to meet your business’s unique needs. It enhances efficiency by aligning IT services with your goals, optimizes costs by avoiding unnecessary services, and ensures scalability as your business grows. With proactive management and personalized strategies, you gain reliable support, improved performance, and peace of mind.
Contact us for pricing
Prices vary depending on your requirements.
